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Trust & Security

Privacy Policy

We believe in transparency. Learn how we collect, use, and protect your personal data to ensure a safe shopping experience.

Last Updated: January 2026

1. Introduction

Welcome to Optivex ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity DataFirst name, last name, username or similar identifier.
  • Contact DataBilling address, delivery address, email address, telephone numbers.
  • Transaction DataDetails about payments and products you have purchased.
  • Technical DataIP address, login data, browser type and version, time zone setting.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

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