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Frequently Asked Questions

Find answers to common questions about our products, shipping, and services.

Orders & Shipping

Q.What are your shipping times?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express shipping arrives in 1-2 business days.

Q.Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping times vary by location but usually take 7-14 business days.

Q.How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this number on our website or the carrier's site to track your package.

Returns & Refunds

Q.What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return.

Q.How long do refunds take?

Refunds are processed within 5-7 business days after we receive your return. The funds will appear in your account depending on your bank's processing time.

Products & Warranty

Q.Are your products authentic?

Yes, we are an authorized retailer for all brands we sell. All products are 100% authentic and come with original manufacturer warranties.

Q.Do you offer a warranty?

Absolutely. All our electronic devices come with a standard 1-year manufacturer warranty. Extended warranty options are also available at checkout.

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